Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. It was nice having our own private area where we could switch off and read a book. What food & drink options are available at Excellence Riviera Cancun? There is a golf course located right next to the resort. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. COVID Safety: We are vaccinated, so felt safe traveling. The oldest country in the Americas. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. Peek behind the bedroom curtains and it's pretty unsettling. The resort has everything you could imagine for a relaxing getaway. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Federal 307 Chet-Pto. We were there for three glorious weeks January-February 2023. SELLING PRICE: $1,500 USD. We booked an excellence club 2 story room both times, excellence club is the adult only building. Basmati (Indian), also well done. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. Nonetheless, there are tons of pools and space to get sun and swim! The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! All the activities were well done, but out of the pack Gonzalo and Julio were on top. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. It was a bit stinky at times though. When we stayed we were in Junior with a rooftop plunge pool. Also located in Spice is a Hibachi experience. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. I thought that would annoy me, but it was not an issue at all. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. Review. Federal 307 Chet-Pto. While these areas wont be completely private there are definitely a lot fewer people in these areas. . The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. Thank you Javier! Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; The decor and the style of the restaurant were very nice, we sat in an open courtyard that had a nice rustic feel about it. Its authentic Mexico and well worth a visit. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. The food was up there with some of the most authentic Indian eats we have had outside of India. Ensuring proper protocols are in place. Too many photo ops to mention!The meh.Food. We recommend going around an hour before the tour commences to get on the tour. He interacted with every person in ever activity we did and made sure we were well taken care of. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. Yes, parking is available for guest and it is complimentary. This website uses cookies to improve your experience while you navigate through the website. They are large beautiful rooms with great amenities. Bike ride is a great escape from this great escape. We were very keen to do this, but could never get a spot on the tour. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. Entertainment and hospitality went above and beyond. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. On top of everything, the entertainment team was superb. If you want to grab yourself a deal there are daily offers that are available. Ensuring proper protocols are in place. Cancun is a safe town to visit - locals are friendly and crime . We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! Kind of a let down. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. 6 meandering pools and an immaculate white sand beach. We estimate they took away about 25% of the pool chairs and restaurant seats. Its a simple fix I will remember for all future trips. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Tripadvisor performs checks on reviews. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. There is a second floor with a private deck and plunge pool. An extensive gym with a great range of equipment. Again this course is on the premium side and can cost up to $300 for around. Overall the food selection was wide and of good quality. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! However, guests are not required to wear a mask anywhere, but there is space available everywhere. So impressed by everything about it! We never leave reviews, because all the other great reviews are true about this place. Which room amenities are available at Excellence Riviera Cancun? Yes, a shuttle service from the airport can be requested. With the Excellence club, you definitely do get a little more privacy. Whats included in the all-inclusive package. This is the version of our website addressed to speakers of English in the United States. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Does Excellence Riviera Cancun offer any business services? We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. There are a few drawbacks to this beach. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. The. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) Its between the areas of Playa Del Carmen and Cancun town. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Federal 307 Chet-Pto. I'm looking for some suggestions of places to play, and the. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. A. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. A comment about the blue pool floats, please don't hoard them. The entire staff at the resort wore masks the entire time. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Pools are warm. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. If everybody just left them in the water when not in use, there would be more than enough available. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. The check-in process is really a spectacular sight to be seen. I would recommend getting more comfortable/soft sheets. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. Other than requiring masks the Cancun airport was operating like it always has. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: For this trip, we got a spa view swim out. Again, this service differentiated the Excellence and made the experience incredible. Please, receive our warmest regards from The Excellence Collection. "Airport Departure: As previously stated, US travelers need a COVID test to return home. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. Other than requiring masks the Cancun airport was operating like it always has. This is the place to be if there is any game or sporting event. It has been a pleasure hosting you and we look forward to seeing you back soon. This is by far the best all-inclusive Ive ever stayed at. We really liked the Italian offering here. Something new, they now take your picture at check-in, probably for security reasons. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. The bartenders are great and fast. Located in the Riviera Maya region of Cancun. It is a very positive change when you see how much trash ends up in the ocean. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. The entertainment is fun, especially the Silent Party nights. We were able to get a covid test at the resort to return to the US. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. While this is a nice reprieve, the numbers remain concerning. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. Customer service can not be matched or outdone. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. Airport - Arrival was quick and easy. We were not ashamed to take any unsupervised float we found if we needed it. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. Also, the water was way too warm for almost all the pools. 15 minutes from the airport. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. The service, the food, and the activities/room were all more than we could have ever hoped for. It has been a pleasure having you with us and we look forward to seeing you back soon. A. Just remember to speak a little louder and clearer than usual and that overcomes the issue. The resort was apparently full, but it really didn't feel like it. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Excellence Riviera Cancun: Top Notch. The focus is on keeping you safe. Located a 25-minute drive from the resort. The bar service on the beach was on point and our drinks never reached the bottoms. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week.
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